Ten Questions To Ask A Flooring And Tiling Company

Author: Bert Vis Flooring Inc. | | Categories: Carpet Installation , Flooring Company , Tiling Company


Over the last few years, people have been gravitating towards working from a home office. With much time being spent indoors, we noticed people have been taking these years of not being able to travel as an opportunity to use their money towards replacing their long overdue flooring. Making household changes boosted productivity, and many liked the idea of turning rooms in their houses into permanent home offices. In the process of choosing the right flooring, and even a company to work with, customers had a number of questions. We’ve collected ten of the most common inquiries, to make the process easier for you. Happy reading!

1. What is the correct type of flooring for my home?
There isn’t a right or wrong answer to this question. There are various factors that need to be considered when choosing the flooring best fit for your space. The amount of foot traffic in your home is an example of one of these factors helping to determine the best possible product. Porcelain tile and luxury vinyl plank or tile (LVP/LVT) are very sustainable products in high-traffic areas. Carpets are also a cozy classic when walking around barefoot. Knowing what colours work in your home is also key to making a well-informed decision. There are various flooring options available to choose from, including hardwood, laminate, LVP/LVT, vinyl sheet, carpet, and ceramic.

2. What is popular right now?
Design trends are constantly changing as they go from greys to greiges (grey and beige), to natural colours, and then back again. Carrara (or marble) tile is a popular choice for shower walls and floors. A subway tile is commonly chosen for backsplash. Easy to install, stain-resistant and easy to clean, timeless yet modern, and overall budget-friendly characteristics are what customers love about subway tile. Vinyl products (plank, tile, or sheet) are the rave for kitchens, bedrooms, bathrooms, or throughout the whole house. Picking the right colours to match the rest of your home makes a world of difference to the atmosphere of the space. When in search of wood-look floors, customers have taken to longer and wider planks in greys, creating a modern, timeless look, and in light or natural browns, creating a visually warm, cozy, and comforting space.

3. How long have you been in business?
Bert Vis Flooring Inc. commenced operation in 1978 and has been in business for forty-four years; that’s over four decades! Adapting to changes in technology and the industry was, and often still is, challenging. Maintaining new products and innovative trends is valuable in offering customers the ‘latest’ tips on flooring.

4. Are your installers professionally trained?
Yes, all our installers are professionally trained. They have been informed of the standard procedures for product installation in your home.

5. Do you have reputable suppliers?
Yes, our suppliers have proven to be reputable. Some challenges with stock may arise as shipping is just getting back to normal, but our sales associates are more than happy to assist customers by checking the availability of products in supplier warehouses before ordering.

6. What does your business offer?
Bert Vis Flooring Inc. offers quality products, including hardwood, laminate, LVP/LVT, VCT (Vinyl Composite Tile), vinyl sheet, carpet, area rugs, porcelain/ceramic tile, cork, and quartz countertops. Our knowledgeable sales staff are happy to work with you in the showroom and offer you information on the product you’re interested in. Though emphasis is mainly on flooring, we also stock cleaning supplies for all types of flooring, Para Paints, and other miscellaneous supplies. We provide free in-home quotes, as well as installation services for any product in our showroom.

We service all of Niagara, including Smithville, Grimsby, Beamsville, Lincoln, Vineland, Jordan, St. Catharines, Welland, Pelham, Thorold, Dunnville, and Port Colborne. We also service Binbrook, Stoney Creek, Hamilton, Burlington, Niagara Falls, Cayuga, Caledonia, and Niagara-on-the-Lake.

7. Do you offer estimates?
Yes, we offer in-home estimates free of charge, whether you’re looking to install or just pricing out the product. Before we can begin any project where we are installing, an estimator is sent out to measure so that the right amount of flooring can be ordered. The estimator will take measurements and address all your inquiries (For example, subfloor, baseboards, furniture removal, etc.) At your request, the estimator can bring you samples and will recommend products best suited for your home and situation. The estimator will send you a quote via email showing the projected cost for your design, and when you confirm, we will get your order going.

8. Do you offer discounts on big orders?
We strive to provide complete customer satisfaction and work to give you the best deal possible. There is no fixed discount that we offer on orders. Discounts depend on the size of the order, as well as the price of the product.

9. Are you able to return flooring if you don’t use it all?
Returns depend on which supplier your flooring choice is manufactured and shipped from, as some suppliers accept returns, and others do not. To reduce the risk of paying a shipping and restocking fee for your return, it is highly recommended to figure out the correct amount needed before ordering.

10. What is involved in the process to get our flooring installed by Bert Vis Flooring Inc.?
The first step is to make contact. You can contact us by phone at 905 957-7779, email us at admin@bertvis.com, or come and visit us in the showroom (214 St. Catharines Street, Smithville ON L0R 2A0). From there, you can browse the many samples in our showroom with guidance from our sales staff, and we will set up a quote appointment for an estimator to come out. Once you’ve confirmed the price and made a deposit, we can start processing the order. When the product is in our warehouse, you will receive a call from our scheduler to book your installation date.

If you are looking for assistance with flooring, tile backsplashes, Cambria quartz countertops, and tile showers, connect with us at Bert Vis Flooring Inc. We service clients in many parts of the country with a reliable team who assists when needed. We are also working with various teams across the country and assisting them with their requirements. We understand what our clients are looking for and give them the most cost-efficient solution to assist them. If you are looking for a better understanding of the services we provide, please click here. If you are looking to connect with us or think that we can assist with your needs, please click here.